When you can’t answer, they call the next plumber.
We pick up instead. We ask what is wrong, get the address, and put the job on your calendar. Nights, weekends, and while you are under a sink.
Call it right now. Go ahead and try to break it.
What the missed ones are worth.
Four questions. Your numbers, not ours.
What kind of plumbing do you do?
Pick the one you do most.
How many calls a week do you miss?
Nights, weekends, or when your hands are full. A guess is fine.
calls a week
What does a normal job pay you?
Not your biggest one ever. A normal week job.
per job
When you do answer, how many turn into work?
of the calls you answer become jobs
You lose this much a year
We already cut this number by 65 percent. A lot of missed calls are old customers who call back, wrong numbers, or people shopping six plumbers. We took those out on purpose. Your real number is probably bigger.
Want us to ring you instead? Leave a number and we will, usually same day. Nothing else happens to it.
Got it. We will ring that number.
Here is what it does.
You wake up to booked jobs
It picks up at two in the morning. It asks what is leaking and where they live. The job is on your calendar before you wake up.
Nobody gets your voicemail
A guy with water on the floor will not leave a message. He calls the next plumber. Now he never has to.
Your number. Your prices.
Same number that is on your truck. It says your prices, not made up ones. Anything odd, it hands straight to you.
Fair questions.
Will my customers know it is not a person?
What if it does not know the answer?
How long does setup take?
Am I stuck in a contract?
The next one rings whether you answer it or not.
Whichever you prefer. Same conversation either way.